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Apprenticeships jobs

Customer Services Representative job in Toddington, Gloucestershire 

Customer Services Representative job in Toddington, Gloucestershire 
  • PublishedNovember 30, 2022

 Toddington, Gloucestershire

 Permanent, full-time

 Be one of the first ten applicants

Are you looking for a customer service/sales role working for a great Company with a great social culture, development opportunities and excellent company benefits?

The role is working with a successful and rapidly growing business near Winchcombe who are looking for driven and enthusiastic people to join their team.

Company Benefits

  • Excellent Mental and Health well-being programmes 
  • Continuous training and development 
  • Weekly free Fruit
  • Cycle to work scheme
  • Company pension scheme
  • 28 days holiday
  • Free Parking
  • Casual Attire

Responsibilities:

  • Reporting into the Customer Services Manager
  • Managing and building relationships with multiple customers
  • Support existing customers with any issues they may encounter
  • Collect and report customer feedback and other customer success metrics to the Customer Services Manager
  • Collaborating with technical to improve quality
  • Testing home battery storage systems

Required Skills and Attributes:

  • Customer service experience is desirable but not essential
  • You have the ability to connect instantly with people, build rapport and trust
  • You are comfortable on phone calls and emails
  • You are inquisitive: you ask constructive questions and quickly build an understanding of a customer’s situation
  • You can multitask
  • You are highly organised and can handle multiple relationships, enquiries and ensure that all responsibilities are completed on time and to a high standard
  • You can handle difficult situations with care and understanding
  • You are an achiever: you have a history of working hard and getting results – You want to learn and develop
  • You work seamlessly as part of the team, or when required on your own
  • You have a desire to make an impact, seize the opportunity, learn quickly and grow with the business

For immediate consideration please APPLY today! 

Plumbing Trade Counter Sales job in  Wolverhampton, West Midlands

 Wolverhampton, West Midlands

 Permanent, full-time

 Be one of the first ten applicants

Reed Business Support are working alongside a well know Builders Merchants  in the recruitment for an enthusiastic young Trainee or Salesperson to work on their plumbing trade counter.

  • Role: Trainee Plumbing Sales Counter Assistant
  • Salary: UK Minimum wage
  • Full time with some Saturday working (on rota) Hours 7.30am-4.30pm

We are open to anyone who has perhaps done a plumbing apprenticeship but doesn’t want to fully become a plumber.  As well as that we are open to people worked on a Trade counter before  or face to face customer service / sales who is quite hands on / enjoys trade jobs

Some plumbing experience required; however full training will be given.

We will be interviewing asap so please call LAURA MCCREADIE AT REED WOLVERHAMPTON

Assessor in Early Years job in  Stafford, Staffordshire

  Stafford, Staffordshire

 Permanent, full-time

 Be one of the first ten applicants

Assessor in Early Years

Location: Stafford College

Salary: £20,980 – £30,225 per annum (Pay Award Pending)

In November 2019 Newcastle and Stafford Colleges Group (NSCG) became the first further education provider in England to achieve outstanding grades in every area of Ofsted’s recently reformed Education Inspection Framework (EIF). 

The inspection report praised all areas of the College’s provision and acknowledged NSCG’s ‘positive, stimulating and safe learning environment’, ‘highly motivated staff’, and ‘learners’ exemplary behaviour and attitudes to learning’.  It also highlighted the fantastic partnerships the College has with industry.

To read the full Ofsted report for Newcastle and Stafford Colleges Group, please visit the Ofsted Government website, select Find an Inspection Report and search for Newcastle and Stafford Colleges Group.

The group is currently home to a population of over 5,000 full-time students and around 500 students on higher education programmes. We have over 4,000 part-time or adult learners and 2,000 apprentices where we work with over 800 individual employers. 

This is an exciting opportunity to join our Workforce Development team in delivering and assessing on our thriving portfolio as well as developing, maintaining and account managing relationships with our local employers.

As well as being a qualified Assessor with substantial work experience in your subject area (in particular, Early Years would be advantageous), you will be experienced at using current assessment procedures and be able to assess up to Level 5 in the subjects identified. 

You will be part of a pro-active, dynamic yet friendly team of assessors/trainers who seek to combine a speedy achievement for our employers with a quality product for our candidates.

You will need to have access to your own suitable transport to be able to visit clients across the Staffordshire region.

Main Duties and Responsibilities:

  • To develop, maintain and account manage relationships with local employers who express an interest in work-related programmes.
  • To screen all such potential employers to ensure they have a clear understanding of the obligations in respect of beneficiaries and at the same time complete appropriate paperwork.
  • To ensure that all employers are able to offer sufficient opportunities for apprentices to develop their skills and demonstrate their competency in all areas. 
  • To take an active part in the recruitment of new apprentices through contact with local employers.  
  • To delivery high quality apprenticeships by assessing candidates in the workplace and delivering training to support achievement.

Required Skills and Experience:

  • Holds or willing to work towards appropriate assessor’s qualifications A1 or Level 3 TAQA
    holds or is willing to work towards a recognised teaching qualification – PTLLS, CTLLS, DTLLS and/ or Internal Verification qualification – V1 or Level 4 TAQA 
  • Experience and/or holds a degree or other relevant qualification in appropriate subject
  • Able to communicate effectively and have the ability to deal successfully with all levels of management, apprentices, tutors and employers.

What’s in it for you?

The college offers and excellent benefits package which includes:

  • Local Government Pension Scheme
  • Excellent Training and Development Opportunities
  • 25 days annual leave, rising to 30 following 5 years’ service (plus bank holidays and Christmas closure period)

This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act.

As an equal opportunities employer, we welcome applications from all sectors of the community.

How to apply

To apply for the role of Assessor in Early Years, please click ‘Apply Now’ to complete an online application form.

(If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website).

The closing date for completed applications is 11th December 2022

Apply now

Electronic Security Engineer – Installation job in Maidstone, Kent 

 Maidstone, Kent

 Permanent, full-time

 Be one of the first ten applicants

Location: Kent

Brief Overview

Looking for an electronic Security service engineer. The successful candidate will have experience in the Installation and Maintenance of Electronic security systems.

About the Client

Our client is a well-established business that offers a full range of security services including Intruder Alarms, CCTV Systems, Fire Alarms, Access Control & Wireless Alarms. One of the leading installers of high-quality affordable commercial and domestic Security Systems.

About the Role

The candidate must possess excellent problem-solving and customer service skills. The candidate should be self?motivated and driven to reach high standards.

  • Carry out Installations on the electronic security systems to meet quality standards and company policies and procedures
  • Installation of CCTV, Intruder, and Access systems
  • Work with both commercial and domestic sector
  • Work with Security systems (CCTV, Access control, and Intruder alarms) 

About the Candidate

  • Experience working on CCTV, Intruder, and Access systems is essential
  • Should have experience in working with the electronic security sector
  • Must be proficient in installing security systems
  • Should have current qualifications or relevant experience in Electronic Security Systems
  • Ability to learn and adapt to new systems and technology

Preferred qualification:

  • Knowledge of access control networks and standalone is an added advantage

Points of Appeal 

  • Company Van is provided
  • Van can be used for private mileage
  • Enrolled in a workplace pension scheme
  • Training provided
  • Commercial Gas Engineer – Maintenance job in Liverpool, Merseyside

 Liverpool, Merseyside

 Permanent, full-time

 Be one of the first ten applicants

Location: Merseyside 

Brief Overview

Looking for an experienced commercial gas engineer. The successful candidate will have strong knowledge of commercial gas systems.

About the Client:

A leading heating and plumbing company is recruiting several Commercial Gas Engineers to work on existing London-based contracts.

About the Role

  • Service and repair various boilers and associated controls and equipment within the plant room
  • Fault finding and repairs and general maintenance across all plant equipment and distribution pipework.

About the Candidate:

The candidate should be customer focused, with good communication skills, and carry out his work in a professional manner and to a high standard in compliance with and in accordance with the current.

  • Proven experience in a similar mobile commercial gas engineering role.
  • MUST be familiar with, and able to troubleshoot faults find on a variety of manufacturer?s boilers
  • Commercial ACS qualifications – minimum of COCN1, ICPN1, CIGA1, CDGA1, CORT1 and TPCP1a.
  • Previous experience in diagnosing faults on Commercial gas appliances.
  • Ability to work alone and within a team
  • Full current UK driving license

Points of Appeal:

  • 28-33 days of Holiday (Including Bank Holidays)
  • Company Van & Fuel Card
  • Free asbestos and H&S training

Air Conditioning Engineer – Installation job in  Liverpool, Merseyside

 Liverpool, Merseyside

 Permanent, full-time

 Be one of the first ten applicants

Location: Merseyside 

Brief Overview

We are urgently seeking an Air Conditioning Engineer for a permanent position.

About our client

Over 20 years of experience in the installation and maintenance of air condition engineering solutions. Dealing with Domestic and Commercial sectors.

NSI Gold approved company. Looking to expand the team given the multiple long-term contracts.

About the Role

  • Previous experience in installation, service & fault finding of air conditioning units
  • Installation, Service/ fault finding knowledge required
  • Competent in completing works forms and maintenance/service forms
  • Must be committed to finishing the task at hand by a deadline

About the candidate

  • Must be experienced with Commercial & domestic air conditioning systems
  • Must be qualified in service & maintenance of air conditions
  • Must be F gas qualified
  • Must have a good knowledge of VRV & VRF technology
  • Must have a good knowledge of split systems

Preferred Qualification:

  • Good knowledge of chillers, air handling units, ventilation, and building services would be an advantage

Points of Appeal

  • Our client is an excellent employer and really looks after Engineers
  • Competitive Salary depending on experience
  • A kind, friendly environment to work in
  • Tools provided and company vehicle

Lifts Engineer job in Liverpool, Merseyside

 Liverpool, Merseyside

 Permanent, full-time

 Be one of the first ten applicants

Location: Merseyside  

Brief Overview

This is a fantastic opportunity for a skilled and experienced Lift Engineer to work on both commercial and domestic properties throughout the nation.

About our client

Market leader in the Lift industry providing all manner of Design, Install, and Support of all types of Lift systems.

About the Role:

  • Carry out major and minor refurbishment works to all types of lifts
  • Refurbishment of all types and manufacturer of all types of lifts
  • Completion of minor and major repairs, both reactive and preventative, on all types and manufacturer of all types of lifts
  • Completion of callouts and preventative maintenance visits on all types of lifts
  • Risk assessments in accordance with company procedure
  • Completion of log cards
  • Ensure a high standard of quality and delivery of service
  • Mentor and coach Apprentices as and when required

About the Candidate

The incumbent should possess strong interpersonal skills and be IT savvy. He/ She should possess a can-do attitude, be open to travel, and be culturally astute. Applicants must have good client communication skills and be able to work as part of a team and on their own initiative.

  • NVQ level 3 or equivalent is essential

Points of Appeal  

  • Joining an established and stable company
  • Competitive Salary depending on experience
  • Close and friendly team to work with
  • Long-lasting and respectable company to work with

 Technical Sales Apprentice job in  Canewdon, Essex

 Canewdon, Essex

 Permanent, full-time

 Be one of the first ten applicants

Vacancy Overview:

Mentored by the Sales Manager and Senior Internal Sales Assistant, working as part of the sales team, this internally based role is responsible for answering new inbound enquiries and providing pre and post-sales assistance, processing sales orders up to the point of invoicing and optimising the sales experience for customer and company

Working Week:

Monday – Friday 9.30-5.30pm

Detailed Job Description:

  • Ensuring all written inbound orders, including web orders, faxes and emails are processed in accordance with their requested delivery dates.
  • processing tasks to meet daily deadlines.
  • Using bespoke automated software to process inbound orders from our website that can be fulfilled from Comms Express’ own stock up to despatch.

amusing both direct and inbound deliveries through Comms Express’ extensive network of suppliers to complete orders that cannot be fulfilled from stock ensuring every PO is checked at supplier to ensure stock availability and discounts on cost of goods and/or carriage

  • Processing e-mailed, postal and faxed orders in good time (usually the same business day by 5.30pm)
  • Coordinating delivery dates for any processed order.
  • Providing first in line support on all incoming Processing order calls, this includes orders being placed, pre-sales assistance and order query.
  • Providing telephone support where necessary – Calls will often include orders to be placed and pre-sales assistance (both product and administratively oriented) and quote generation.
  • Providing sales support to customers who have contacted you individually, delegating to sales team where necessary.
  • Working successfully with other departments where necessary to ensure successful order processing and sales work, whilst prioritising customer experience.
  • Identifying and implementing sales techniques across the department which can be implemented to improve all areas of selling; proactive and reactive work, effective communication, negotiating, listening and increasing overall value of opportunities.
  • Focusing on project work, with a real aim on larger enquiries which require a higher level of input and time
  • Keeping up to date with the continually developing marketplace, where Comms Express fits in, and how we can capitalise on new revenue streams
  • Analysing sales figures as necessary
  • Quoting with a view to closing quicker and upselling to offer better value to the customer or an up sell for the company.
  • Contributing to gaining and improving Comms Express Ltd accreditation with relevant vendors, including passing industry recognised exams and managing partnerships with certain vendors.
  • Construct and deliver pro-active projects to encourage relevant areas of the marketplace to see Comms Express as a trusted advisor and develop new opportunities.
  • Preparing sales reports for senior management as required.
  • Attending and participating actively in inter departmental meetings to share ideas as and when required.
  • Back up cover for all the department for holidays.

This is not meant to be an exhaustive list of duties. The need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.

Skills Required:

  • Prior Sales experience would be beneficial although not essential.
  • Prior office environment experience preferred
  • Ability to understand customer issues and a genuine desire to work with customers to build long term relationships
  • Competent in the use of Excel to create reports and analyse data.
  • Intermediate level experience with Microsoft Outlook, Word and PowerPoint.

Personal Qualities:

  • Outstanding Customer Service skills
  • Excellent communication skills
  • Good organization and time management skills
  • Able to work independently and as part of a team
  • Strong attention to detail
  • Customer Focus
  • Problem Solving
  • Accountability
  • Positive Attitude
  • Self-Motivated
  • Initiative
  • Flexible in a fast-paced dynamic environment.

Other Information:

Someone who is able to drive is desirable but there is a bus stop within 5 minutes walk

Required skills

  • • Prior Sales experience would be beneficial although not essential. • Prior office environment experience preferred • Ability to understand customer

Cloud Software Engineer – Surrey- £40,000 to £80,000 Benefits job in Woking, Surrey

 Woking, Surrey

 Permanent, full-time

 Be one of the first ten applicants

A global household name within the automotive industry are looking for a strong Cloud Software Engineer to join their Surrey based team. They are trying to pioneer a better future by uniquely applying data science, design, and engineering.

As a software engineer, you will work on a variety of of challenges towards product or solution deliverables. You will help to refine and optimise our methods of data streaming, aggregation, asset management, manipulation, modelling and visualisation, through clean and consistent coding.

you will become a key member to innovate by developing leading edge products that span various market segments including automotive, motorsport, transportation and human performance.

A successful candidate must have:

  • Experience programming in Go, C#, Kotlin, Python (Not limited to)
  • Strong Bachelor’s or Master’s degree in Computer Science or equivalent
  • Typically 2-6 years’ experience in software engineering
  • Experience with SQL, NoSQL.
  • Experience with AWS
  • Experience CICD pipelines and test automation.
  • Great communication skills
  • Open to a hybrid role

Apply now as interviews are being scheduled!

Joinery Design Technician job in  Ware, Hertfordshire 

 Ware, Hertfordshire

 Permanent, full-time

 Be one of the first ten applicants

Our client is looking to attract an ambitious, high quality and experienced Joinery CAD Technician or Draughtsman to join their technical design team due to continued expansion and an impressive pipeline of upcoming projects.

You will be working on high profile projects with the opportunity to work and develop under an experienced Design Manager and Operations Director.

This is a great opportunity for an experienced AUTOCAD technician to join a highly reputable employer and progress their career on exciting high-end bespoke joinery projects.

BOUT THE ROLE

? Responsible for taking high-end bespoke design projects from concept to completion

? Produce high-quality technical drawings in AutoCAD

? Prepare detailed joinery packages for construction

? Bespoke joinery detailing

? Ensure accuracy of technical drawings and specifications

? Managing & coordinating technical projects

? Quantify and requisition materials

? Attend site visits and site surveys

ABOUT THE CANDIDATE

? Flair for design

? Proficient in AutoCAD, freehand sketching, or 3D software

? Confidence in detailing complete construction drawing packages

? Proven experience in solving technical challenges and proposing feasible solutions

? Enthusiastic

? Self-motivated

? Good team player

POINTS OF APPEAL

? Provide specialist joinery innovations

? First class working environment, new offices, and workshop

? Bespoke, high-end project list

? Opportunity to progress to a more senior role in the company technical team in the foreseeable future

? Competitive Salary

? Contributory Pension Scheme

? Flexible working hours

Written By
Wade Dan

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