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Customer Service jobs

Helpdesk Assistant job in Hatfield, Hertfordshire

Helpdesk Assistant job in Hatfield, Hertfordshire
  • PublishedNovember 23, 2022

Hatfield, Hertfordshire

 Permanent, full-time

 Be one of the first ten applicants

We are Derwent FM, we are a ‘profit for social purpose’ organisation providing affordable student accommodation.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with customer-focused people, attention-to-detail people and positive people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

More about your role

To assist providing the first point of contact for customer/student enquiries and providing appropriate advice and information.

The Helpdesk Assistant role will involve you completing a variety of administrative tasks such as completing emails, logging jobs and ensuring all customer data is accurate.

The role will involve you provide a high level of service to our customers ensuring you provide a great first impression.

This is a shared shift role covering the full hours of 08h00 -19h00 (M-F) and 09h00 -18h00 (SS).

For more information please download our job profile available on our website.

More about you

Experience in a customer service role is essential to be considered for the role.

The ideal candidate will be friendly and approachable, enjoys delivering a high level of service and is passionate about our customers.

To be successful within this role we are looking for someone who enjoys working independently and is confident in their ability to make decisions.

We are looking for someone with great organisation skills and good verbal and written communication which will help you be successful within the role. 

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

  • Pension with matched contributions
  • Excellent holiday pay and sick pay
  • Training
  • Extra perks including huge discounts and offers from shops, cinemas and much more.

What’s next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

Accounts Payable Clerk  job in Preston, Lancashire

 Preston, Lancashire

 Permanent, full-time

 Be one of the first ten applicants

We are Places for People Group, we build homes and manage communities where everyone is welcome and everyone can thrive, we are placemakers.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with helpful people, supportive people and collaborative people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

More about your role

As an AP Financial Transaction Processor, you will provide a professional and fully comprehensive payments service; this will include processing invoices and dealing with supplier enquiries via email and telephone. Your track record of being proactive in chasing and dealing with the business will contribute to maintaining the excellent payment record that the team boasts. You will liaise with group staff and external customers on a regular basis, dealing with their enquiries as and when they are raised.

For more information please download our job profile available on our website.

Please note: This role is a hybrid position which is made up of at least 2 days in the office, however initially you will be office based for training purposes.

More about you

You should have the ability to work quickly, accurately and methodically, ensuring all invoices are processed. Your outstanding IT skills with experience of using Microsoft office, specifically Excel to ensure that you are able to undertake all daily tasks are essential. The suitable candidate for this role will have AP experience.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

  • Excellent holiday package and rewards
  • Pension with matched contributions
  • Training
  • Extra perks including huge discounts and offers from shops, cinemas and much more.

What’s next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

Property Co-Ordinator void’s job in  Bath, Somerset

 Bath, Somerset

 Permanent, full-time

 Be one of the first ten applicants

We are Touchstone, we manage a portfolio of properties on behalf of the UK’s biggest landlords across the UK.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with customer focused people, driven people and supportive people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

More about your role

You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly.

You will co-ordinate and schedule repair works from receipt of keys to handing back to ready to let, for empty properties (void properties) using either PMD staff and or External Contractors to deliver, in line with agreed timescales and KPI performance.

You will liaise with other staff, raise and process all associated paperwork and update systems accurately to reflect true performance.

For more information please download our job profile available on our website.

More about you

You must possess a high level of customer focus always working to address and exceed customer needs with regard to the delivery of an efficient voids service. The workload can be varied with multiple properties being at different stages of completion therefore you will be willing to adapt to and work effectively within a variety of situations as required. Ideally you should be able to evidence upon application where you have demonstrated the ability to think ahead, spot opportunities and take appropriate action.

Previous experience within a busy and customer focused environment is essential.  You’ll consider yourself a skilled communicator that is able to liaise with individuals at all levels, whilst managing a number of tasks and priorities.

You will have basic/moderate Excel skills.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

  • Excellent holiday pay and sick pay
  • Pension with matched contributions
  • Training
  • Extra perks including huge discounts and offers from shops, cinemas and much more.

What’s next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

Account Manager job in Manchester, Lancashire

 Manchester, Lancashire

 Permanent, full-time

 Be one of the first ten applicants

We are looking for professional, organised customer focussed people to join our Account Management Team. We need people who can work with our customers who have applied and been accepted for finance and can help them complete their journey to completion with us.

There is no hard selling involved! The customer has completed their loan application, your role is to help them every step of the way through their car buying journey. People skills , a positive attitude and excellent organisation the most important skills for this role.

There are targets and KPI’s in place, which means that you can earn excellent commission and bonuses. We also have a career pathway in place so your hard work and success can be rewarded with regular reviews and promotions.

When you join our team an Account Manager, we’ll kick-start your journey with us by guaranteeing an income equivalent to £30K for the first 6 months.

You will be an excellent communicator, with a passion for talking to and helping people. You will be a well organised person, confident in working with technology and systems and a hard worker who wants to be rewarded for their effort, dedication and passion.

Hours are full time, 40 hours per week. Mon-Fri 9am-6pm, x2 10am-7pm. Occasional weekend days with a day off in lieu during the week. Overtime available.

Responsibilities Include:

  • Build rapport with the customer to understand exactly what they need
  • Walk our customers through every stage of their car buying journey
  • Utilise and update our CRM system to enable you to manage the customer journey pro-actively
  • Achieve all KPI’s around activity and quality
  • Achieve sales and performance targets set by the business
  • Thrive in working in a fast paced, target focussed environment high energy and high reward culture
  • Provide an impeccable customer experience putting the customer at the heart of everything you do.
  • Achieve and maintain appropriate compliance standards and knowledge in the Data Protection Act, Money Laundering and Treating Customers Fairly.

Work From Home – Paid Research job in Fareham, Hampshire  

Fareham, Hampshire   Permanent, full-time or part-time

 Apply on employer’s website

Would you like to work from home part time and be rewarded for sharing your opinion?

Research Tribe is looking for people across the UK to take part in research opportunities. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more.

In return for your time spent taking part in research along with the feedback you provide, you can earn a variety of incentives including cash, vouchers, products, gifts, experiences and prizes.

  • Mystery Shopping
  • Product Testing
  • Focus Groups
  • Surveys & More

There is never any obligation to take part as you choose the opportunities you’re interested in and complete them at times convenient for you, so it’s perfect for everyone – especially if you’re looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start.

It’s not a suitable replacement for a job, but it’s a great way to work from home and earn additional income. There’s no experience necessary, we want you to be yourself.

Getting started with us is simple and takes under 60 seconds – for an immediate start, simply click ‘Apply Now’.

Research Tribe members come from a variety of work backgrounds including administration, customer service, accounts, finance, retail, sales, marketing and the NHS. Whether you’re a student, graduate, retired, unemployed or currently employed as an administrator, receptionist, manager, delivery driver, nurse, cleaner, teacher, chef or waiter – you’ll be in great company

Set Up A Virtual Assistant Business For Extra Income job in Sheffield, South Yorkshire 

 Sheffield, South Yorkshire   Permanent, full-time or part-time

 Apply on employer’s website

Are you looking for a more rewarding role?

Perhaps you’re fed up with the daily commute and realise there’s more to life than working every waking hour?

If you’re organised, have the ability to prioritise and the right attitude, you’ve already got the most important qualities you’ll need to start your own Virtual Assistant (or Virtual PA) business.

So, would you like to build something for yourself which allows you to work from home and choose working hours to fit around your family or other commitments?

If this is you, My VA Business could help you on your journey as we show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step by step programme.

There’s absolutely no self-employment experience required and you can create a business that’s tailored specifically to your own lifestyle and needs. Read on for examples of the services you might choose to offer, how much you can earn and how to access our webinar to find out more.

You’re probably wondering who we are and why we’re experts in our field?

We are My VA Business, an experienced VA training company, approved by the Society of Virtual Assistants.

At the helm is owner Sarah Rugg.

Sarah has run her own successful Virtual Assistant business Vi-VA since 2005, making the move from the corporate banking world after having her two children.

Sarah admits to making every mistake in the book and is now passionate about fast tracking people to starting their own successful VA business, without making the costly mistakes that she did.

Having mentored hundreds of people, Sarah knows exactly what works and, unlike many other VA trainers, running her own VA business means she’s still got her finger on the pulse when it comes to the latest trends in the VA world.

We’re here to help people with the right skills to build successful Virtual Assistant businesses of their own. This is not a franchise – there are no ongoing fees and it’s 100% your own business so you’re free to run it your way.

We’re straight forward, transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with.

What kind of work do Virtual Assistants do?

VAs can offer a varied range of services, and as your own boss, you can choose exactly the type of work you’ll do – you’re under no obligation to offer anything you don’t enjoy doing!

Some examples of VA services you might offer include:

  • General Admin
  • Diary Management
  • Travel Booking
  • Inbox Management
  • Project Management / Support
  • Customer Service
  • Research

And if you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as:

  • Bookkeeping
  • Marketing
  • Tech / IT
  • Transcription
  • Medical / Legal
  • Translation

What can starting your own VA business do for you?

  • More quality time with your family
  • Complete freedom over the hours you work
  • Financial freedom – VAs charge on average £27/hour
  • No wasted time commuting (work from home)

Why should you create your business with our VA programme?

We’ve helped hundreds of people change course and set up successful VA businesses, using their existing skills to build their own brand.

We feel passionately that you should have choice and freedom when running your VA business so that you can really make it your own.You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with.

And there are so many benefits of running a VA business that’s 100% yours – unlike a franchise model, we don’t charge heftyup frontfees or expect you to share a percentage of your ongoing income.

Our programme is low cost at just a few hundred pounds and packed full of value. If you consider that the average hourly rate for a VA in the UK is £27 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client.

You’re probably wondering how you’ll get clients

Don’t worry, we’ve got this covered – we’ve been doing it since 2005 so we know what works and what doesn’t.

Getting clients is the main focus of our programme – we show you proven ways to get the right type of clients who’ll appreciate you, and who you’ll love working with.

So, what next if you think you have the makings of a great VA?

Our step by step FAB-VA programme provides all the guidance and video support you need to build a Successful VA business from scratch. All the guess work has been removed to help you save both time and money. Take a look at our website to see how others have found it.

The programme can fit around your current circumstances and you can continue to work until you’ve started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part time job.

If there’s one thing we are, it’s realistic! We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you.

Then click ‘Apply Now’ to progress your application on our website, and access the webinar.

Property Co-Ordinator void’s  job in  Bath, Somerset

Bath, Somerset

Permanent, full-time

Be one of the first ten applicants

We are Touchstone, we manage a portfolio of properties on behalf of the UK’s biggest landlords across the UK.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with customer focused people, driven people and supportive people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

More about your role

You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly.

You will co-ordinate and schedule repair works from receipt of keys to handing back to ready to let, for empty properties (void properties) using either PMD staff and or External Contractors to deliver, in line with agreed timescales and KPI performance.

You will liaise with other staff, raise and process all associated paperwork and update systems accurately to reflect true performance.

For more information please download our job profile available on our website.

More about you

You must possess a high level of customer focus always working to address and exceed customer needs with regard to the delivery of an efficient voids service. The workload can be varied with multiple properties being at different stages of completion therefore you will be willing to adapt to and work effectively within a variety of situations as required. Ideally you should be able to evidence upon application where you have demonstrated the ability to think ahead, spot opportunities and take appropriate action.

Previous experience within a busy and customer focused environment is essential.  You’ll consider yourself a skilled communicator that is able to liaise with individuals at all levels, whilst managing a number of tasks and priorities.

You will have basic/moderate Excel skills.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

  • Excellent holiday pay and sick pay
  • Pension with matched contributions
  • Training
  • Extra perks including huge discounts and offers from shops, cinemas and much more.

What’s next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

Written By
Wade Dan

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